Merrill Cook
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Recent activity by Merrill Cook-
What is DO Patent?
DO Patent is an AI tool that identifies and converts chemical images within patents and other PDF documents into SMILES strings (a convenient format for subsequent data processing).
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I did not receive a Balto email confirmation. What should I do?
Check your spam folder first. If you still can’t find the confirmation email, request a resend or contact customer support.
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I would like to pay with a purchase order (PO) instead of a credit card. How do I change it?
Please, contact our customer support team for this request.
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What does “Available Credit” mean in the Billing tab?
Balto will only charge you for paid usage at the end of the month. During the month, you can accumulate a number of paid actions before your credit card will be charged. Every user has a limit to t...
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How often is my credit card charged?
The credit card on file will be charged at the end of the month for any paid tool actions performed that month.
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How do I know how many paid tool actions I have performed each month?
The monthly quota of fee actions, the number of free actions remaining, and the number of paid actions used each month can be seen by going to the “Billing” tab under Settings.
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How do I know how many free actions I have left?
Go to Settings then click on Billing tab to see your monthly free actions.
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How do I limit my spending by Balto?
Balto has a default auto-approve threshold set at $50.Balto will automatically execute any actions that will cost less than $50 and will ask for permission to proceed if the job will cost more than...
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How does Balto calculate cost?
Each paid tool has both an associated cost per action and a number of free actions allowed each month. Free actions are consumed first. Actions beyond the free actions limit will charged according ...
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What subscription plans does Balto have?
Balto has two pricing tiers:Standard pricing tierAcademic pricing tierYou will automatically get an academic tier if you sign up with your .edu account.