Merrill Cook
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Recent activity by Merrill Cook-
What is Balto?
Balto is a generative AI solution for Drug Discovery enthusiasts. It uses a chat interface to communicate with users in plain English and solve key drug discovery problems:find information about li...
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How do I manage my subscription?
Answer: In the Settings tab of the Deep Origin app interface you can add available products, invite, manage permissions, and delete users within your organization, and change billing methods. . To...
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How do I add a billing address and payment method?
Answer: In the Settings section of the Deep Origin interface, proceed to the Billing tab to add your billing address, then add a credit or debit card by entering the cardholder’s name, card number,...
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What are usage limits if my organization doesn’t have a payment method?
Answer: Organizations without a payment method can ask up to 100 Balto questions (unless part of the Founding Chemist program), store up to 20 GB of data in the Data Hub and run a limited number of...
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How do I change my email or display name?
Answer: Open your Account page in the sidebar of the Deep Origin UI, update your display name or email address and save. Changing your email sends a verification link to the new address; your accou...
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How do I leave or delete an organization?
Answer: Members can leave an organization via the members table; if you are the last owner you must first promote another member before leaving. Owners can delete the organization, which permanentl...
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How do I invite members and manage roles?
Answer: From the organization page in the Deep Origin interface click Add member, enter the member’s email and choose Owner or Admin. You can edit a member’s role via the members table; to remove a...
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What are the roles and permissions in an organization?
Answer: Two roles exist: Owner and Admin. Owners can manage all resources, invite or remove members, change billing details, purchase subscriptions and delete the organization, while admins can do ...
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How do organizations work and how do I create or join one?
Answer: A Deep Origin account can belong to multiple organizations. The organization owns resources (data, workstations, drives), and charges are billed to the organization. To create a new organiz...
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How do I sign up for Deep Origin?
Answer: Visit the sign‑up page and enter your name, company name, email address and password. After accepting the Terms of Service, you’ll receive a verification email; click the link to verify you...